Dutch Speaking Client Success Manager
We’re looking for a Dutch speaking Client Success Manager to ensure our biggest clients in the Netherlands love us!
Become our first Dutch speaking Client Success Manager and build amazing relationships with some of the biggest festivals and events in the Netherlands. We’re looking for you to join our team and ensure our most valuable clients are happy! We enjoy working with some of the biggest live events in the world and want you to help us take it all to the next level!
You can either work remotely from the Netherlands or from our London office.
In the next 12 month you will...
- Build and maintain amazing relationships with up to 50 clients at any one time measured by client retention and NPS
- Grow the value of your accounts by 100% year on year by proactively checking in and consulting on additional marketing strategies to maximise their sales
- Onboard and launch your clients in line with best practice. This includes ensuring onboarding takes less than 3 weeks and that clients announce their campaigns via email, social and on their website
- Become the voice of the client, communicating cross functionally to help inform product, sales, marketing and community teams and therefore, integrating client feedback into everything we do
StreetTeam is building a platform which enables everyone to sell products they love to their friends in exchange for rewards. We‘ve established a beachhead in live entertainment and work with some of the biggest events in the world, such as Bestival, Bonnaroo, Reading & Leeds Festival, Formula One, Tough Mudder and more. We’re continuing to expand rapidly within this market while also exploring other opportunities.
At StreetTeam we believe in a culture of freedom and ownership. We empower you to work in a way that enables you to deliver the best results. You determine your hours, where you work, the meetings you attend and how much holiday you take in order to be at your best and create the most value.