Client Success Manager, North America
Looking to build and manage relationships with some of the biggest festivals and events in North America? We are in search of a Client Success Manager to ensure that our most valuable clients are happy
StreetTeam is building a global network of ambassadors that brands can leverage to sell their products and services. We have established a beachhead in live entertainment working with some of the biggest music events in the world. We want to continue to dominate this market, while beginning to explore others.
Take on an exciting role of owning the relationships and end-to-end execution of our most important clients in North America. Based in Austin, Texas.
What you’ll do in 12 months:
- Build and maintain new and ongoing relationships with up to 50 of our largest clients in North America to ensure client satisfaction, retention and year on year account growth
- Manage client campaigns from beginning to end with a focus on onboarding, proactive outreach, reporting, sales strategy, ambassador recruitment, marketing strategy and ticket dispatch
- Become a product expert by understanding our product inside out and working closely with our product team to help develop feature ideas that will ensure we serve our clients better
You’ll be joining the company at an exciting time. We’ve just closed a major round of funding and you’ll play a big part and share in the business’ continued growth.
StreetTeam believes in freedom and ownership with the focus entirely on the value you create– there are no set hours, meetings are optional and you can take as much holiday as you need. We only care about the results you deliver. Feel free to check us out more here.
StreetTeam is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all.