Community Manager - Paid Internship

London, England, United Kingdom · Client Success

Description

Looking to use your passion for music festivals to get an opportunity at a fast growing software company working with the biggest music festivals in Europe? We are in search of someone to take up our year-long internship as a Community Manager to ensure our advocates are kept up to date and happy.

Verve is building a global network of advocates that brands can leverage to sell their products and services. We have established a beachhead in live entertainment working with some of the biggest music events in the world. We want to continue to dominate this market, while beginning to explore others.

Take on the exciting role of managing our relationships with advocates, managing our social accounts and teaching them how to use our software in Europe. Based in London.

*Please note this role is a year-long paid internship.


Salary

£18-22k + Commission (based on experience)


What you’ll do in 12 months
- Master the use of our software product within the first month so that you can, be the expert trainer to all advocates in your portfolio of 10+ festival advocacy programs within 1 month

- Build and nurture relationships with top selling ambassadors to ensure they are satisfied with their experience, therefore retaining them for the following year

- Hit the ground running communicating with 1000s of advocates via phone call, text, and social media, giving clear and accurate information in a timely and personable manner

- Within 1 month be able to collect and provide useful and actionable advocates feedback to the Head of Community, regarding how to optimize each campaign that you're assigned

- Provide support to the ambassadors such that the advocates sell enough tickets to hit their reward targets as measured by 15% of all ambassadors earning at least 1 reward within 6 months


Requirements

Benefits

About Verve

Verve is building a platform which enables our global network of advocates to sell products and services they love to their friends in exchange for unique experiences and rewards. We've established a beachhead in live entertainment and work with some of the biggest events in the world, and are rapidly expanding our festival and event portfolio across the U.S., UK, Europe, and Australasia. As we continue to expand rapidly within this market, we’re also developing and launching exciting new technology for events to connect directly with their biggest fans. At Verve we believe in a culture of freedom and ownership.

We empower you to own the value you create and impact on our future success. And we believe that to act as an owner you should be empowered to work in the way that enables you to deliver the best results – how and when you do is up to you. You choose your hours, where you work, the meetings you attend and the amount of holiday to take in order to create the most value and be at your best.

Verve care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.


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