Community Lead, North America

Los Angeles, California, United States · `Community

Description

Take on the critical role of driving the strategy of our customer experience throughout the United States, Canada and Mexico. We work with some of the biggest music festivals in the world and we want you to ensure the experience our ambassadors and customers have is an incredible one. Improving ambassador activation, engagement and retention will be at the heart of everything that you do!


What will you achieve within the first 12 months?

Benefits

Verve is the global market leader in word-of-mouth sales in the live entertainment and travel industry. We use networks of advocates to sell products and experiences to their friends in exchange for rewards such as free tickets and backstage passes. We do this in two ways:

Our technology powers over 500 music, travel, hotel and sports brands in 40 countries with more than 25,000 active advocates. We also have global partnerships with ticketing companies including Ticketmaster, Eventbrite, Paylogic and Front Gate Tickets.

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